Social Media Essential
$900 /month
A steady, professional presence on the platform your customers actually use.
- 1 platform managed
- 12 custom posts per month
- Captions, hashtags and scheduling
- Monthly performance summary
Invest in your follow-through
Clear starting points. Customized support.
Choose the conversation that fits your business. Social media and operational support have published starting prices; anything unusual is scoped individually.
Social media management
A presence with purpose.
Social Media Growth
$1,750 /month
Two platforms, regular video and someone watching your inbox.
- 2 platforms managed
- 20 posts + 4 short-form videos
- Weekday inbox and comment coverage
- Monthly report and strategy call
Social Media Premium
$3,000 /month
Full ownership across three platforms, paid social included.
- 3 platforms managed
- 28–32 posts + 8 short-form videos
- Priority coverage incl. light weekend checks
- Paid social funnel managed (ad budget separate)
| Deliverable | Essential | Growth | Premium |
|---|---|---|---|
| Platforms managed | 1 platform | 2 platforms | 3 platforms |
| Custom posts per month | 12 posts | 20 posts | 28–32 posts |
| Short-form video per month | — | 4 videos | 8 videos |
| Content calendar & approvals | Monthly calendar, approved by you | Monthly calendar plus weekly queue | Monthly calendar plus weekly queue |
| Caption copywriting & hashtags | Included | Included | Included |
| Community management | Inbox and comment checks twice weekly | Weekday inbox and comment coverage | Priority coverage incl. light weekend checks |
| Reporting | Monthly summary | Monthly report with insights | Monthly report plus quarterly deep dive |
| Strategy call | — | Monthly 30-minute call | Monthly call plus quarterly review |
| Paid social management | Optional add-on | Optional add-on | 1 campaign funnel managed (ad budget separate) |
Prices are monthly retainers. Package contents are starting points and are confirmed in your agreement, along with access, approvals and the way we communicate. Ad spend is always paid separately and stays yours.
Every new ongoing engagement also carries a flat, one-time $250 onboarding fee, invoiced separately before work begins. Sales tax is calculated at checkout where your location requires it.
Operational support
Coverage and projects, priced up front.
Morning Dispatch Coverage
One focused six-hour block, on the mornings you need it.
- Dispatch board monitoring through the block
- Reservation and trip confirmations
- Driver and vendor coordination
- Exception escalation with a named owner
- End-of-day summary and handoff notes
- SOP compliance checks
Each option covers one six-hour block: Eastern 3–9 AM, Central 2–8 AM or Pacific 1–7 AM. Other coverage is arranged by custom agreement.
Start this conversationProcess & SOP Sprint
Two to three weeks, and the process lives somewhere other than your head.
- Workflow audit of one chosen process
- Three written SOPs with owners and escalation paths
- Templates and checklists your team can use immediately
- One training session for the people who run it
- Handoff summary with what to review next
Kickstart Audit
A clear read on your operation, with a plan you can act on.
- Operations and dispatch workflow review
- Social presence and content review
- Written action plan with priorities
- 45-minute walkthrough call
One-time projects are fixed-fee and begin after a short discovery call. Anything outside these packages—larger dispatch coverage, ongoing consulting, administrative hours—is quoted individually from your volume, scope and hours.
Monthly coverage plans also carry the flat, one-time $250 onboarding fee, invoiced separately before work begins. If you would rather confirm scope first, use the Business Support Finder or book a discovery call — paying is never the only way to start.
Coaching & new-hire development
Support the team you already have. Prepare the people joining it.
Live virtual
Monthly Team Coaching
$750 /month
One company · up to 6 staff
For an established dispatch and reservations team that wants more consistent decisions, communication and handoffs.
- One 90-minute live virtual team session each month
- Review of up to five anonymized bookings, dispatch situations or handoffs
- Practice for difficult calls, booking changes, affiliate confirmations and escalation
- One 30-minute manager check-in each month
- A short written action plan with priorities to practice before the next session
New ongoing engagements have a separate one-time $250 onboarding fee, invoiced before work begins. Existing clients are not charged onboarding twice. Setup covers the kickoff, agreed access boundaries, existing workflow documentation and review/checklist setup.
Explore Monthly Team CoachingLive virtual
New-Hire Training Plan
$2,250 one-time
One company · up to 3 staff learning the same role · 4 weeks
A structured first month for up to three employees learning the same reservationist or dispatcher role at one company.
- A 30-minute manager kickoff to confirm the role, skills and procedures
- A role-specific onboarding checklist and four-week training schedule
- Four weekly 60-minute live virtual training sessions
- Practice assignments and competency checkpoints between sessions
- A final assessment summary and handoff recommendations for the manager
One-time training fee for the four-week program. No onboarding fee. Your supervisor handles daily shadowing and reviews actual work; Emily provides scheduled training, practice checkpoints and assessment.
Explore New-Hire Training PlanBoth programs are virtual. For in-person delivery, choose the $2,500 Full-Day Team Training or $4,800 Two-Day On-Site Intensive; additional coaching or assessments are quoted separately. Flights, hotel and related travel are billed at actual cost, estimated and agreed before booking. Final scope, availability and terms require a written agreement.
Let’s move your business forward